Yes and no! Our warranty depends on the condition of each case. If your suit has just been shipped and needs to be repaired within 30 days for reasons other than human causes, we can repair it as soon as possible. However, if the repair will take a lot of time and materials, additional charges may apply. Please contact us first by mail or through the official communication social account so that we can understand the situation and make further communication. However, fursuit is just like your normal clothing, with time and wear will produce abrasion. When your paws or feet-paws need to be renewed, you can always contact us to make new one.

If it’s before we start production, we highly recommended that you contact us immediately so that we can make a modification to fit your new body type. However, if the finished product is already made, we are sorry that we cannot help you with body modification. However, please feel free to write to us to discuss the commission of a new body part.

DTD stands for duct-type-dummy, which is simply a dummy model of your body type made with a tape. When we make a body part, we use DTD to make the dummy to fit your body type as much as possible. However, if you are unable to provide one, we will also use a similarly sized employee to make one. If a DTD is required, it will only be used for the current order and will not be held or returned, as the DTD may be damaged during the design and production process.

We need a duct tape dummy (DTD), shoe size, height, weight, and width around the head. We will also send you a body measurement form via email for you to fill out.

We order our fur from 2333 Lightweight Fabrics, our exclusive partner, to ensure that each batch of fabrics meets our highest quality and specifications. If your set color is so rare that special order is required, we can also help to order special colors to meet your needs. All you need to do is ask when you contact us.

We have a selection of artistic liberty commission available for you to choose from. If it’s just a simple request, just fill in the commission form with your idea of species, color, impressions, etc. and we will propose a design for your reference. However, if your needs or ideas are more complex, we may refer you to a more experienced designer to design your character.

Yes, it is possible to discuss it by letter or through official contact social account before production. However, depending on the scope and complexity of the changes, additional quotes may be required. If you want to change the design after the production has started, you may not be able to do so if the part/parts is/are already finished.

Yes, we usually use the China postal system (EMS) to ship our products. Or if you have another preferred shipping company, you can contact us before shipping. However, since shipping costs vary greatly from location to location around the world, please indicate your location when filling out the application form.

Alipay, bank transfer, Wise ,or any payment app that partners with Alipay. All quotes and payments are in CNY(￥). We also accept payment in NTD, USD or JPY under certain conditions. If you have any questions about payment methods, please feel free to contact us.

We require a 20% deposit at the time of signing the contract and confirming the commission, which is normally non-refundable. After 50% of the payment has been made we will put you on the production schedule. You must make 100% payment before the product(s) are ready or we will not ship it.

We generally recommend paying in two installments, i.e. 50% at the time of order confirmation to go directly into the scheduling process, and the other 50% before completion to facilitate shipping. However, you may also discuss payment plans with us prior to confirming your order.

You must be of civilly legal age to contract with us (usually 18 years old) to commission a costume from MofuMofufursuit, but we welcome minors with guardian consent to commission a costume from us, too. If you are a minor, please include a guardian’s consent form when completing the application form and we must contact the guardian to ensure that the contract is valid.

We don’t usually post work in progress photos, but sometimes a producer will want to share some work in progress photos. We will take photos from all angles after we finish the fursuit for you to confirm the details. We will also share photos of the finished costume on our social media sites, unless you do not want the costume to be disclosed in advance, please contact us in advance.

Our studio has dogs, cats, hamsters, snakes… Depending on the producer’s preference, they may also be keeping a wider variety of pets. Although pets are not allowed in the work area and do not come into contact with the materials we use, we cannot guarantee that there are no allergens on the fursuits that leave the studio.

We make fursuits to suit every budget, taste and need. Each fursuit is unique and the final price of these fursuits depends on the style commissioned, additional components, complexity of the design, the amount of material used, and many other factors. Please refer to our easy estimate form on our website or fill out our quote request form. We will do our best to work within the budget you specify.

Our makers may create designs on a whim in between commissions. They are of the same high quality and attention to detail as custom-made, unique fursuits. There may be announcements on our social media sites, or we may bring them to events we attend. Don’t forget to follow our account to get the latest news.

We design our fursuits to express the character of our clients in our own style. We will never intentionally copy another character design or try to make a fursuit that looks similar to another studio or maker’s style. When a commissioner orders a character from us, they must promise that they have clear rights to that design, and without doubt, we will provide each commissioner with a unique piece of art.

We will make a character that is clearly owned by the client; in other words, the client’s original character. We will never infringe on copyrights, trademarks, patents or any other intellectual property rights, and we will abide by legal and ethical rules.

References for fursuit designs should include front and back, preferably with special notations on the sides and pattern details. If you already have another costume for the same character, you can also use photos of all angles of the costume to give us a clearer idea. Of course, you can also provide all relevant design photos and drawings to let us more clearly confirm the expression of your character’s features. Please make sure that you provide us with links to the images that we can directly access. If you’re not sure where to upload, try using a free file transfer site or some of the free gallery sites.

Although our makers have experience in making clothes, we are not able to take custom outerwear orders for fursuits due to many limitations. Please provide us with the type of outfit(s) you would like to make and the design so that we can refer you to a propmaker who can make that outfit(s).

Our makers have experience in making collars and harnesses, so we can help you with the type and design you want to make when we discuss the commission.

We will accept rush commission if circumstances permit. In other words, we will only be able to accept if we can meet your deadline and not interfere with our deliveries to other commissioners. When you submit your commission request, you must clearly indicate that the order is urgent or has a deadline. We will attempt to meet your reasonable request or work with you to establish a mutually agreeable delivery date. Rush commissions will incur additional labor costs and usually other additional costs such as material costs, which will be indicated in the quotation.

We cannot guarantee the security or savings if we ship it to an event. But we are willing to accommodate your reasonable needs! Contact us with your request and let’s work it out.

We have more requests than we can handle every time we open a commission. However, due to the demands of quality, the compromises of our team members’ full-time jobs, and the maintenance of quality of life, we are not able to accept every request. If your role is not selected this time, you can come back and submit a commission request at next time. We sometimes have special project cancellations or temporary over-schedule situations that may allow for additional commissions. Please follow our announcements on our social media or website to get the latest information.

Of course no problem! If you already have a part(s) that we made and want to make it full. You can contact us directly by mail or through our official account to get a quote and other information. However, you should be aware that the longer the time elapses, the more difficult it is to match the new material to the existing parts. Due to the natural wear and tear of the fursuit and the replacement of old materials with new ones, there may be significant differences. However, since all of our fur/fabric are produced under contract with the 2333 Lightweight Fabrics, we will do our best to create a uniform product(s) unless the color is discontinued or other unforeseen events occur.

We respect your individual ideas and rights, but we reserve the right to make our own judgments. When we judge that the styles or material colors of different studios or makers are too different, we will in good conscience advise you not to make such an commission.

The heads we make are easy to wear and lightweight. However, anything that covers your entire head and face is more or less likely to restrict your vision and ability to breathe, and we have tried to make it as comfortable as possible for you to wear. The construction of the eyes is divided into pure mesh and covered acrylic frame, both have a good view, but the pure mesh will be more convenient in terms of breathability. There are also fans for ventilation inside the head (usually installed in the mouth), so you can breathe fresh air at any time.

The body parts, plush paw and feet-paw parts of our suits are machine washable. However, the head, paw and feet-paw parts with plastic claws or rubber pads are not machine washable, but they are not difficult to care for. Please refer to our care and maintenance section to learn how to keep your fursuit looking as good as new. Of course, if you have any questions about the cleaning of your fursuit, please feel free to contact us.

It is not difficult to keep our heads clean. Please refer to our care and maintenance section to learn how to keep your fursuit looking as good as new. Of course, if you have any questions about the cleaning of your fursuit, please feel free to contact us.

We will do our best to accept requests for refurbishment or repair of our fursuit parts, but orders for this service are subject to the production schedule of our team. Please contact us directly to discuss your request and, if the schedule allows, we will estimate and discuss in detail.

Generally, we do not accept repairs or refurbish fursuits or parts made by other studios or makers. Please contact the original maker first and ask if they are willing to refurbish or repair them.

We strongly discourage you from refurbishing the fursuits and fursuit parts made in our studio by yourself or others. If you are planning a refurbishment, please contact us first to discuss it. Unauthorized alterations or dismantling will result in a bad situation. We will forfeit all warranties and after-sales service for your fursuit and we will not accept any subsequent requests for repairs or alterations of any kind.

For security and insurance reasons, the working section of our studio is not open to the public. Please contact us by mail or through our official account, unless we need to invite you to our studio for a discussion in person under special circumstances.

The copyright of MofuMofufursuit’s fursuit is jointly owned by MofuMofufursuit and the commissioner. The use of MofuMofufursuit’s fursuit for commercial promotion requires additional authorization. We prohibit the use of private commissions for commercial promotion. If you are purchasing for a business, then an additional royalty fee is required to follow the process of commercial cooperation for the commission. At the same time we have the right to refuse cooperation or to withdraw the copyright at a later stage depending on the nature of your commercial use.